Parramatta is Sydney’s second CBD, and its security and communications needs look different from the rest of Western Sydney. Office towers on Macquarie, Smith and George Streets, Church Street’s restaurants and shopfronts, the Westmead health and research precinct, high-rise strata buildings around the station and Harris Park, and the older homes and units of Granville, Rosehill, Northmead and North Parramatta all sit within a few kilometres. Mac-Tek Telecom has installed cameras, access control, intercoms, phone systems and cabling for Parramatta offices, clinics, retailers and apartment buildings since 2013.
What we install in Parramatta
- Access control for offices, medical and dental practices, law firms and multi-tenant buildings, with full audit trails.
- CCTV camera systems for shopfronts, restaurants, car parks and strata common areas.
- Alarm and intercom systems, including multi-unit video intercoms for apartment buildings.
- PABX and VoIP phone systems for professional practices that need call recording, queues and after-hours routing.
- Structured cabling, racks and boardroom AV for office fit-outs, and optic fibre for campuses and healthcare sites.
Local knowledge that matters
Parramatta work is often about doing a professional job inside an occupied building without disrupting tenants, patients or customers. We coordinate with building managers, work after hours where required, and leave cabling tidy and labelled. Strata approvals, fire-rated penetrations and integration with existing building systems are routine for us. For businesses weighing up a phone system change, read our guide to PABX versus VoIP for Parramatta businesses.
Suburbs we cover from Parramatta
Parramatta, Harris Park, Rosehill, Granville, Clyde, Westmead, Wentworthville, Northmead, North Parramatta, Rydalmere, Camellia, Merrylands, Holroyd and Guildford. See also our pages for Blacktown and Penrith.
Why Parramatta businesses choose Mac-Tek Telecom
Every installation is carried out by a licensed technician under NSW Master Licence No. 100034 with a 12-month workmanship warranty. We handle design, supply, installation and ongoing support as one team, so there is one number to call when something needs changing. Book a free site assessment or call 0411 126 995.
Before Work Starts in a Parramatta Office Tower or Apartment Building
Much of the work in and around the Parramatta CBD happens in buildings that someone else controls: a commercial landlord, a building manager or a strata owners corporation. Sorting out approvals and access first keeps the job on schedule. This is the checklist we work through with clients.
Strata apartment buildings
- A special resolution. Adding cameras, intercoms or access readers to common property is a change to common property, which in NSW generally needs a special resolution at a general meeting under section 108 of the Strata Schemes Management Act 2015. A by-law is commonly used to record who maintains the equipment and who may view the footage.
- Privacy-aware placement. Common-area cameras should cover entries, car parks and bike rooms, not look into lots or balconies, and generally should not record audio. Our guide to CCTV laws in NSW explains why.
- Lift and loading dock bookings. Many buildings require trades to book the goods lift and dock and to use lift protection.
Offices, clinics and practices
- Landlord consent for the fit-out, including access to risers and the building’s main communications room, which is usually controlled by the building manager.
- Written notice to staff. Under the Workplace Surveillance Act 2005 (NSW), employees generally must be notified in writing at least 14 days before camera surveillance begins, and cameras and signs must be clearly visible.
- Contractor paperwork. Building managers commonly ask for a certificate of currency for insurance and a site induction before they issue access cards.
- Integration with the base building. Tenancy access control often needs to work alongside the building’s own lobby and lift system, so we confirm what is already installed before designing yours.
Growing areas covered from Parramatta
Apartment growth is spreading along the river and the light rail. Parramatta Light Rail, open since December 2024, runs from Westmead to Carlingford through Dundas and Telopea, and Stage 2 will extend towards Ermington, Melrose Park, Wentworth Point and Sydney Olympic Park, where large new strata buildings need multi-unit intercoms and access systems. From this page we also cover Carlingford, Telopea, Dundas, Ermington, Melrose Park, Wentworth Point and Sydney Olympic Park.
How we start
Where possible, the site assessment includes the building or strata manager. The written quote that follows comes with the scope of works and equipment details that most committees and managers ask for before they approve anything.
Common security problems in Parramatta
How Mac-Tek Telecom helps Parramatta properties